Delivery & Returns

Delivery Information

UK Orders

UK orders are sent first class or by overnight courrier

Free Shipping - All orders over £35.00 excluding surfboards, surfboard blanks, stand up paddle boards and all kayaks/canoes

Standard Shipping £2.95 - All orders under £35.00

Surfboard Shipping:

1 x surfboard equal to or shorter than 7ft10 - £12.95

1 x surfboard equal to or longer than 8ft - £24.95

Surfboard Blank Shipping:

Up to 2 x surfboard blanks equal to or shorter than 7ft10 - £19.95

Up to 2 x surfboard blanks equal to or longer than 8ft - £34.95

Polyester Resin Shipping:

All of our polyester resin shipments are shipped with the correct labels and abide by the applicable laws and regulations.

Resin 1-3kg - £10.95

Resin 4-5kg - £14.95

 

For details on larger deliveries of polyester resin, surfboards or surfboard blanks or for any delivery or general enquiries please contact us via email or call us on 01548 854676.

Europe Shipping

£4.95 - All orders under £35.00

£14.95 - All orders over £35.00 excluding surfboards, surfboard blanks, stand up paddle boards and all kayaks/canoes

Please contact us via email or call us on 01548 854676 if you have any queries about postage and packaging.

 

International Shipping

£9.95 - All orders under £35.00

£29.95 - All orders over £35.00 excluding surfboards, surfboard blanks, stand up paddle boards and all kayaks/canoes

Please contact us via email or call us on 01548 854676 if you have any queries about postage and packaging.

 

 

All items are checked before being dispatched. If any damage is noticed on arrival, please sign accordingly if asked for a signature. Please contact us via email and/or phone as soon as possible to arrange return and replacement of your item/s if required.

This does not affect your statutory rights.

Unfortunately we cannot offer an exchange or a refund on any item where the product packaging has been removed or damaged. This is because we cannot then sell the returned item as new.

Wetsuits and accessories can be tried on for fit and returned as long as they are in their original state when returned; this includes having all tags in place as when the product was sent to you.

Due to hygiene issues we cannot offer refunds on some of our products. These products are listed below:

If you have any queries regarding returning goods please do not hesitate to contact us on 01548 854676 or send is an email via our contact form.