Delivery & Returns - Triocean Surf | Surfboards, Xcel Wetsuits, Surfboard Blanks

Delivery & Returns


Free UK Delivery When you order over £35 Same day order dispatch*

UK Orders

Same day dispatch Monday-Friday if ordered before 12:00


Free Delivery (Orders over £35):

Usually 3-4 days


Standard Delivery:

Usually 2-3 days – £2.95


Special Delivery:

Monday-Friday: If ordered before 12pm (usually next day) – £9.95


Surfboard Blank Delivery:

Up to 2 x surfboard blanks of any length – £49.95

Up to 4 x surfboard blanks of any length – £99.90

Other surfboard/surfboard blank shipping options are available on request, for an exact quote please add the items to your cart and start the checkout process. If a delivery price does not show please contact us.


Polyester Resin Delivery:

All of our polyester resin shipments are shipped with the correct labels and abide by the applicable laws and regulations.

We can only ship polyester surfboard resin to mainland UK

1 – 5kg – £11.95

Every additional 5kg – + £11.95


Cloth Delivery:

Our cloth can be shipped in 2 ways – folded, for repairs and rolled, for surfboard shaping. Folded cloth falls under our standard item delivery terms but for rolled cloth the charges are as follows:

Rolled cloth – additional £10 on top of other shipping rates


For details on larger deliveries of polyester resin, surfboards or surfboard blanks or for any delivery or general enquiries please contact us via email or call us on 01548 854676.

Please note, all delivery times are estimated.


Europe Delivery

Standard delivery – £4.95

Courier delivery – £24.95

Bulky items* – please phone or contact us for an exact quote.

Surfboard blanks – please phone or contact us for an exact quote.

Please contact us via email or call us on 01548 854676 if you have any queries about postage and packaging.

For an exact quote please add the items to your cart and start the checkout process. If a delivery price does not show please contact us.


International Delivery

Standard delivery – £9.95

Courier delivery – £34.99

Bulky items* – please contact us for an exact quote.

Surfboard blanks – please phone or contact us for an exact quote.

Please contact us via email or call us on 01548 854676 if you have any queries about postage and packaging.

For an exact quote please add the items to your cart and start the checkout process. If a delivery price does not show please contact us.

Bulky Items Delivery

*Bulky items are applicable to Europe an International orders and are items such as surfboards, surfboard blanks, stand up paddleboards, kayaks, paddles, bodyboards etc. For an exact delivery quote on these items, please go through the checkout stage and contact us if a delivery fee for your location isn’t available.


Our 60 Day Returns Policy

Yes, that’s right – you’ve got 60 days! As long as the item* and it’s packaging is undamaged and unused you can return your item to us for a refund up to 60 days after your purchase date:

All items are checked before being dispatched. If any damage is noticed on arrival, please sign accordingly if asked for a signature. Please contact us via email and/or phone as soon as possible to arrange return and replacement of your item/s if required. This does not affect your statutory rights. Unfortunately we cannot offer an exchange or a refund on any item where the product packaging has been removed or damaged. This is because we cannot then sell the returned item as new. Wetsuits and accessories can be tried on for fit and returned as long as they are in their original state when returned; this includes having all tags in place as when the product was sent to you.

*Due to hygiene issues we cannot offer refunds on some of our items. These products are listed below:

If you have any queries regarding returning goods please do not hesitate to contact us on 01548 854676 or send is an email via our contact form.

Call us: 01548 854676 or Email Us