You will be asked to enter your billing address when purchasing from our website. This address must match your credit/debit card address; a non-matching address will result in our security system rejecting your order.
To process payment for our orders we use the Sage Pay payment solution. At no time do we see or have access directly to any of your credit card information.
Sage Pay is audited by an independent auditor on a regular basis to ensure that we comply with the latest security standards set out by Visa and MasterCard. If you have processed your order online using the payment pages hosted by Sage Pay, please locate and click on the padlock image which can be found on our payment pages to confirm that your details are collected in a secure environment.The padlock is located in a different area of the payment page screen depending on the internet browser you are using – it can normally be found in the bottom right hand corner of the screen, at the top of the screen next to (or inside) the address bar or at the very top right hand corner of the screen. This padlock shows that your details are collected using 128 bit SSL technology.
Once you have entered your card details, Sage Pay will securely send these details to the bank to be authorised. This is a completely secure process and we ensure that your details cannot be accessed by a third party.